How can I identify scams that may be conducted via e-mail, text message, over the phone, or verbally?
The phishing request (via e-mail, social media such as WhatsApp or Facebook, pamphlets, etc.) may be convincing. Despite this, you can tell it is fraudulent if it exhibits any of the following characteristics:
- It asks you for money. We will never do so.
- It asks for personal information, such as your passport or bank account information, often at an early stage in the selection process.
- It asks for your banking details before we have offered you the job. We will never do this.
- The e-mail address uses a format other than [email protected], and the e-mails come from accounts provided by free websites such as Yahoo, Gmail, or Live.com
- The calls come from cell phone numbers, rather than landline office numbers.
- It guarantees you will get the job.
- It occurs unexpectedly. We only offer jobs once candidates have gone through a formal application and selection process with official e-mail or phone communications, including in-person interviews.
- It insists from the very beginning that it is an urgent matter.
- The documentation provided uses a very basic format and contains spelling and grammar mistakes.
- It includes logos that are no longer used.
Do not respond to any e-mails, text messages, or telephone calls that you suspect of being fraudulent.
If you receive a suspicious e-mail, or you would like more information, send us an e-mail at [email protected] to help us.
We recommend not responding to any job offer that you did not apply for, or requests for information from anyone claiming to be an Anglo American employee or someone associated with the company.
What actions should I take in these cases?
Do not do the following:
- Response to unsolicited business proposals or job offers from people you are not familiar with.
- Reveal personal or financial information to people you don’t know.
- Send money. We never ask applicants to make wire transfers or payments to guarantee a job or a visa, whether as employees or contractors.
- Keep communicating, if you suspect fraud.
- Share the password to your online application profile.
Instead, do the following:
- Contact us. We have a dedicated e-mail address, [email protected], where both internal and external parties can write to report any recruitment fraud activity, or verify whether the communication they have received is legitimate.
- Contact the local police and provide them with all the information you have about the scammers.
- Keep the scammer’s messages to aid in the investigation and send them to us by e-mail at [email protected].
We encourage all applicants to seek current job opportunities and use our portals to register and receive online job alerts.
It may be helpful to share these tips with any family or friends who may be thinking about looking for employment at Anglo American.