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1. What is a résumé?

A résumé is a personal marketing tool that offers the employer information about a person: work experience, skills, knowledge, and achievements. In short, you should highlight why you are the ideal candidate for the job.

2. What does the format look like?

  • A résumé should be no more than two to four pages long. We recommend using size 12 Arial font.
  • Avoid using cursive or underlining words.
  • Check your spelling and grammar.
  • If you do not have Internet access or an email address, bring a black and white, high quality, high resolution physical copy with you. Do not submit photocopies, where possible.
  • Use bullet points to separate the text and avoid using acronyms, abbreviations, and insider terminology.
  • Avoid using borders, grids, and edging, tables and graphics, since these make it difficult to read through the document.

3. What should I include?

Your résumé should explain who you are, what you have done, what skills and knowhow you have to offer, and what your professional goals are.

  • Include your personal contact information and make sure to double-check your name, full address (including postal code), cell phone number, and e-mail address, if you have one. The first line should contain just your name, with a separate line for your home address, phone number, and e-mail address.
  • Use a professional-sounding email address, e.g., [email protected].
  • Begin the summary of your professional education and training with the highest certification and a summary of the topic. Mention only relevant training.
  • In the work experience section, start with the most recent job and provide clear information on who you worked for, in what position, for how long, the tasks you performed, and your achievements. Focus on the most recent and relevant experience, with a shorter description of previous job positions. Also indicate periods in which you were unemployed.
  • Start sentences with powerful action verbs such as I improved, I negotiated, I reduced, etc.
  • Include skills, professional associations, volunteer work, and even relevant hobbies, but be brief. You need to be clear, structured, and concise.

The same résumé will not necessarily be useful for all job applications. This document should be adapted specifically to the job for which you are applying. Write up a master résumé, but make the necessary changes for each position that you are applying for, focusing and expanding on whatever is most relevant. Always be honest and accurate.

4. What should I NOT include?

  • A photograph, copies of your certifications, identity document number, or academic transcript, unless you are asked for them.
  • Your marital status, date of birth, medical records, religion, dependents, or your current salary.

Remember that a résumé often makes the difference between getting an interview or being rejected. Don’t get left out because of a résumé that fails to demonstrate your skills and your ability to do the job.